Maxcare Hospital Launches Dhamani e-Rx Phase 2 with Solver ERP

On 15 July 2026, Maxcare Hospital in Salalah became the first hospital in Oman to successfully launch the Dhamani e-Rx Phase 2 service, marking a major milestone in the country's digital healthcare transformation.

Powered by Solver ERP Solutions, the implementation enables secure electronic prescription (e-Rx) exchange between healthcare providers, pharmacies, and insurance companies through the national Dhamani platform. The result is a faster, paperless, and more efficient patient journey while supporting the objectives of Oman Vision 2040 and the Financial Services Authority (FSA) to modernize healthcare services.

This successful go-live demonstrates how integrated Hospital Information Systems (HMIS), Electronic Medical Records (EMR), and digital insurance workflows can improve patient care, reduce administrative effort, and accelerate healthcare digitalization across Oman.

What is Dhamani e-Rx Phase 2?

The Dhamani platform, managed by the Financial Services Authority (FSA) Oman, is the country's national digital health insurance platform. It connects healthcare providers, pharmacies, insurance companies, and regulators through a secure electronic ecosystem.

The Phase 2 rollout extends this platform by introducing complete pharmacy integration, enabling:

• Secure electronic prescription (e-Rx) transmission

• Digital referral of prescriptions to pharmacies

• Electronic insurance approvals

• Paperless claims processing

• Faster medication dispensing

• Reduced manual paperwork

This creates one of the GCC's most comprehensive digital prescription ecosystems.

Why is Maxcare Hospital's Go-Live Significant?

Maxcare Hospital's implementation represents an important milestone because it is the first successful hospital deployment of Dhamani e-Rx Phase 2 in Oman.

The achievement demonstrates that healthcare providers can now offer a fully digital prescription workflow—from doctor consultation to pharmacy dispensing and insurance approval—without relying on paper documents.

The successful implementation also validates the readiness of Oman's healthcare ecosystem for broader adoption of digital health technologies.

How Did Solver ERP Enable the Implementation?

Solver ERP Solutions has supported healthcare providers across Oman and the GCC for more than 29 years, delivering healthcare technology solutions that improve clinical operations, patient care, and regulatory compliance.

For the Dhamani e-Rx Phase 2 implementation, Solver ERP integrated Maxcare Hospital's Hospital Information System (HMIS) with the national Dhamani platform to automate prescription management and insurance processing.

Key capabilities included:

Dhamani Platform Integration

Real-time electronic communication between the hospital, pharmacies, insurers, and the Dhamani platform ensured secure prescription exchange and insurance verification.

Electronic Medical Records (EMR)

Integrated digital patient records enabled physicians to generate accurate electronic prescriptions directly from clinical workflows.

Billing and Insurance Processing

Insurance eligibility verification, approvals, and claims processing were automated, reducing delays and administrative workload.

Clinical Workflow Automation

Doctors, pharmacists, and administrative staff benefited from streamlined digital workflows that reduced manual intervention and improved operational efficiency.

How Was the Implementation Successfully Delivered?

The successful deployment was the result of close collaboration between Maxcare Hospital, the Financial Services Authority, and the Solver ERP implementation team.

The project included:

• Seamless Dhamani platform integration

• End-to-end workflow testing

• Zero disruption during go-live

• Comprehensive staff training

• Regulatory compliance with FSA requirements

• Post-go-live monitoring and support

The implementation demonstrates Solver ERP's expertise in delivering complex healthcare digital transformation projects.

How Does This Benefit Patients?

Patients experience a significantly improved healthcare journey through digital prescription management.

Benefits include:

• Faster prescription processing

• No paper prescriptions

• Shorter pharmacy waiting times

• Quicker insurance approvals

• Improved medication accuracy

• Better overall patient experience

The paperless process minimizes delays while improving convenience and transparency.

How Does This Benefit Healthcare Providers?

Healthcare providers also gain measurable operational improvements.

Key benefits include:

• Reduced administrative workload

• Faster insurance claim processing

• Improved prescription accuracy

• Better regulatory compliance

• Enhanced operational efficiency

• Higher patient satisfaction

Healthcare teams can spend more time focusing on patient care instead of manual paperwork.

About Solver ERP Solutions

Solver ERP Solutions is a leading healthcare software provider with more than 29 years of experience delivering ERP and Hospital Information System solutions across Oman, the GCC, and India.

Its healthcare product portfolio includes:

• Solver Hospital Information System (HMIS)

• Solver Clinic Management System

• Solver Neo Cloud

• Electronic Medical Records (EMR)

• Insurance & Billing Automation

• Dhamani Integration Solutions

Solver ERP helps healthcare providers improve operational efficiency, maintain regulatory compliance, and deliver better patient care through innovative healthcare technology.

Ready to Digitally Transform Your Healthcare Facility?

Whether you're a hospital, clinic, polyclinic, or specialty healthcare provider, Solver ERP Solutions can help you successfully integrate with the Dhamani platform.

Website: www.solver-erp.com

Email: sales@solver-erp.com

Phone: +968 97000404

Contact our healthcare technology experts today to learn how Solver ERP can support your digital transformation journey.

Frequently Asked Questions

What is Dhamani e-Rx?

Dhamani e-Rx is Oman's national electronic prescription system that securely connects hospitals, clinics, pharmacies, insurance companies, and the Financial Services Authority for digital prescription management.

What is Dhamani Phase 2?

Phase 2 extends the Dhamani platform by integrating pharmacies into the digital prescription workflow, enabling electronic prescriptions, insurance approvals, and paperless medication dispensing.

Why is Maxcare Hospital's implementation important?

Maxcare Hospital is the first hospital in Oman to successfully launch the Dhamani e-Rx Phase 2 service, demonstrating a fully integrated digital prescription and insurance workflow.

How did Solver ERP support the project?

Solver ERP integrated Maxcare Hospital's HMIS with the Dhamani platform, automated clinical and insurance workflows, trained hospital staff, and ensured a smooth regulatory-compliant deployment.

What benefits does Dhamani provide to patients?

Patients benefit from electronic prescriptions, reduced paperwork, faster insurance approvals, quicker pharmacy service, and a more convenient healthcare experience.

Can other hospitals integrate with Dhamani using Solver ERP?

Yes. Solver ERP provides Dhamani-ready Hospital Information Systems and Clinic Management Solutions that help healthcare providers integrate with the national platform while meeting FSA requirements.